Cloud Orbit provides skilled field engineers and technicians to organisations across the UK, supporting them with their maintenance programmes or providing immediate support in emergency and fast response situations. our field service engineering team has a thorough understanding of the qualifications, credentials and experienced needed from a candidate to meet the demands of this sector. Our consultants have an extensive network of field service engineers nationally that are responsible for installations, commissioning/decommissioning, fixing and troubleshooting network issues.
Seamless on-site and remote capabilities – expert field engineers’ know-how, customised to your way of working and available.
Services we provide:
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Deskside services (remote and on-site)
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Network Migration
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Replacement hardware logistics
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End of Life hardware support
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Asset management (inc. recovery, disposal & returns)
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on-site field engineering
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Remote engineering support
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Vendor software support & technical support management
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Installation, Break n Fix
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Firmware upgrade
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Recommission and decommissioned
NETWORK OVERVIEW
DESIGN
Our solution architects and service teams will work with you to design the optimum managed network solution suited to your business needs. We will accurately match the right Internet connectivity services to your availability, security, and budget requirements.
BUILD
Working with Cloud Orbit removes the burden of project managing and carrying out the migration and delivery of your network yourself, saving you time.
MANAGE
We take care of the ongoing 24x7 management and monitoring of your service. However, you retain the control you need with access to round-the-clock UK support and online reporting.
MONITOR
We work with you to ensure your service is continually optimised to meet your needs.